Checotah, OK, 2 years ago Amazon.in: Buy Microsoft Surface Laptop GO2 Touch Screen 12.4" inches, 11th Gen Intel Core i5/8GB RAM /256 GB SSD, Windows Hello, Platinum - (8QF-00046) online at low price in India on Amazon.in. Chat support is available 24 hours a day, 7 days a week. Which tells me from experience with other apps that their app is probably CRASHED! but yet let up to 300. dollars charge go there. Cash withdrawals cannot exceed $500 within a 24-hour timeframe. what the.what service? After opening an account, youll receive a debit card in seven to 10 days. They are thieves and should be put out of business!! They can barely speak English so yiur constantly repeating yourself. Saint Paul, MN, bigmiker This makes it easy if many of your friends and family are GoBank customers, but if they are not it may not be an ideal way to send money. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Did a dispute. I was leary at first because the bank is digital not a physical place I could go visit. Check out top questions, quick help guides and more FAQs. So I'm not sure if the problems are with the Walmart versions which have a different customer service number or if I am just lucky. FedACH Routing. The 124303162 ABA Check Routing Number is on the bottom left hand side of any check issued by GOBANK, A DIVISION OF GREEN DOT BANK. We are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. Customer service e is horrible. Sometimes it takes a little bit to settle. Unsubscribe easily. Thanks in advance for your patience. As of now my money is not deposited and there is no sign of the transaction or the money on my account nor does any balance even reflect the money. Ive been fighting for my own money for weeks now! Didnt even try. How do I report my GO2bank debit card lost or stolen? Decatur, IL, Starlet Groundwater wells in our service territories, Miles of sustainable pipeline in our service territories, Information for Two other options are to go to GoBank.com or download the mobile app to start your account. Those who choose to use GoBank's services can expect limited fees and penalties, online access to funds, and deposit limitations. Opened an account with Go2Bank, different story. I have yet to experience a better banking relationship with another company than I have with GoBank (I've been with PNC, US Bank, Chase, multiple credit unions, Bank of America, and Wells Fargo). Is there a fee to replace my GO2bank debit card. Any deposit into Go bank will incur a cost of at least $3.74 per a maximum of $500 in deposit, or almost 0.75% at a minimum (the less you deposit, the higher the percentage fee). I recommend GoBank to all my friends and family to help them save money on fees and save headache when it comes to managing their account. GoBank can be a dream come true for people on the go who want to avoid working with big, traditional banks. Never lost money. Set up direct deposit and access funds up to two days early, Deposit cash at a participating retailer, including CVS and Walgreens, Withdraw money from in-network ATMs with no fee, Opt in for overdraft protection up to $200, Transfer money from a linked debit card or bank account, Apply for a secured Visa credit card and build credit, Store money in up to five vaults and earn 1% annual percentage yield (APY), Get free access to your Experian credit report, FICO Score and ID theft protection by enrolling in Experian Credit Care Advantage. DO NOT BANK with them. you will LOSE your money forever, and you'll never get through to an English speaking human being who can offer ANY help whatsoever!!! Box 1070 , West Chester, OH 45071 Lake Arrowhead, CA, Jennifer McKinney GoBank makes it easy to deposit cash to your checking account at over 100,000 retail locations nationwide. Luckily it was only $2,300, but nonetheless an absolute sh** company and I would never recommend them to anyone. US Bank Smartly Checking. Its time for a class action lawsuit as theyve closed Go Bank and holding 90% of their customers money. At a participating location, you ask the cashier at the register to deposit cash directly to your GoBank card, and those funds should be available in your account within minutes. AFTER TALKING TO CUSTOMER SERVICE AND EVERYONE GAVE ME TE SAME BS!! I called customer service and after being placed on hold multiple times I was told they were updating their system and the correct balance would appear after midnight. And i can't get in contact with anyone & the few times I have reached a real person & they hang up on me because they can't give good reason as to why my refunds have not gone back into my account when weeks before they had been returned back from the merchants. I used to get free cash withdrawals from US Bank now they charge $3 for any cash withdrawal. im going to get a lawyer also an call seven can help. They locked my account and then wouldnt let me access my money!! However, with GoBank, I'd get paid on 4th, giving me plenty of time to pay the bill online or in-person. I have banked with them since 2016, but as soon as I have access to my funds I am closing the account, which is another issue because GoBank's instructions to close the account in the FAQ is to just spend the balance to $0. Through the app, customers can check their balance, view their transaction history, find free ATMs, deposit checks, send money to other GoBank cards, and receive account alerts. Maybe I'm lucky but I'd recommend go bank to anyone looking for a debt card not using a traditional brick and mortar bank. The new balance for my account due to the supposed errors was NEGATIVE $4385.03 which they said I am required to pay before my account can be closed. They are the absolute WORST financial institution that ever existed. Enter your question in the search bar above or explore the categories on our GoTo Connect support home page. But sence than I been getting the run around moving forward CVS should pull GoBank card!!!! I will be closing my account. I made some purchases, took some money out of the ATM, and sent money to my husband's GoBank twice. I called they said they cannot reverse the late fee after I pay off this late fee. they denied me all the services just 3 days ago. Brooklyn, NY, Deb Hughes I have seen many reviews that have similar situations. front and back. I got this account when they first started in business. What's going on with there calculations, I'm not touching that $49. Not having a live bank or in person agent is the worse! Its location on this page may change next time you visit. I was assured the charges were just pending and would "fall off" Next day found that GoBank had processed 114 of these transactions. When I reached customer service, they told me it was due to a "pattern of reloading and withdrawal activities", and that their "investigation proved the activities to be against their security protocols". I have had this account for 5 years and never had an issue with them, until today they closed my account with no warning or notice. I reported them to the FTC and the FDIC. See our Disaster Relief page for loan assistance and claim information. Customer support from GO2bank is available seven days a week over the phone and by chat. ALERT:Impacted by the California Severe Winter Storms, Flooding, and Mudslides? Please note that for withdrawals made outside of the GoBank ATM network, you will be charged a $3 fee in addition to any other fees that the ATM owner may charge. Thing is, I haven't done anything that should be deemed suspicious. Welcome to GO2bank! Never again. Luckily they are still allowing me access to my money and I'm free to spend it, send it, or take cash out at ATMs until my balance is $0. 2 reviews. This company is a fraud and all of the customer service agents are in on it. Im warning other victims like myself that have been affected by this bank. Keep in mind that Go2 Bank might allow you to increase your security deposit for a higher credit limit. They are not refund my money. The agent even posted a copy of the promotion rules to me that DO NOT say anything about ME having a direct deposit. Customer service e is horrible. I contacted GoBank by phone to correct the charge. You can report your GO2bank debit card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334. 2023 Banc of California, N.A. Never had any issues what so ever. Somehow the $60 dollar credit resulted me having an available balance of $49. The card declined again. Highly recommend it. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Go2Bank digital banking app is by far the leader in the industry. My replacement GO2bank debit card never arrived. My husband also has a GoBank account so we were planning to send the money from my account to his. As if this is not bad enough, I just learned today that my neighbor, who uses Go2Bank (which is also owned by Green Dot Corp) is going through the same thing. Prize: $1,000 to be awarded as credit or a check. I told her that was not satisfactory and I would close my account. If purchases look suspicious, they will be flagged. Also, there is no notification when the payment recipient cashes the check. our Best Company for Business product. GO2bank is Green Dot's flagship digital bank. Im glad i found that out before using them for my main account. And they are no help at all. The worst unethical company ever. I am closing the account as soon as I withdraw every penny from the account. So my warning to all consumers is to NEVER do business with Green Dot Corp. Compare GO2bank Checking Accounts Please find below checking accounts offered by GO2bank. The biggest negative for Go and Go2 bank is the cost of the service. Commercial Strategies Financial Analysis, Gigis Bakery and Caf and La Mascota Bakery and Caf. BS It would not let me activate the card till the next day. I find that some people complain without reading the fine print. NO PURCHASE NECESSARY. Reason this bank is a crook. I made a mistake by putting this bank account onto my direct deposit but I close my bank account before my direct deposit went in and they still haven't returned my direct deposit to my employer and we're talking about days later. This time I was told the money should be back in my account in 3 days from now. All clients can access online statements or setup mobile banking. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Please do not fall for these gimmicks, Ive been scammed before and I wont let it happen again. Be proud 2gobank u are truly scumbags just like the scumbag thieves . Besides the direct deposit, good luck might be a requirement. Fond du Lac, WI, dave She's been without a check for 2 months. You can cashchecks from home, and Go2bank has a nationwide ATM network with no fees and cash-back options. Enjoy reading our tips and recommendations. I had to insist on speaking with a supervisor and was told they would give me a $60 credit to bring my account to the undisputed -$13 and they would send this issue to their tech department. I filed a complaint with the Federal Reserve and during their investigation of my account not only did they find I did not owe the 4385.03 at all, but that Gobank OWED ME almost $2500 which gobank refused to pay and I ended up receiving it directly from the federal reserve instead about 6 months later. Banks dispute money. Through the GoBank mobile app, you can easily send and receive money in just a matter of minutes. Any deposit into Go bank will incur a cost of at least $3.74 per a maximum of $500 in deposit, or almost 0.75% at a minimum (the less you deposit, the higher the percentage fee). It is important to note that you must have a monthly direct deposit in order to qualify. They straight up stole from me. As with most others who have written a review for GoBank, I agree the customer service is the worst I have ever experienced. !immediately charged a 5 dollar monthly bank fee causing me to have my last 15 dollars trapped in the account due to only being able to withdraw 20 dollar amounts customer service is a joke he barely spoke english. But yet they say your account can never be overdrawn. Here are 8 tips for writing great reviews. This is a little late but I figured Id write a review anyways. Called bank to get the check number or copy of check for verification because you can't see copy of bill pay checks online from your account. Manchester, NH, Christine Vasquez Absolutely the worse bank Ive ever dealt with!! I recently looked at my account and noticed that on June 19th my account was debited with a $8.95 monthly service fee. Bought the pre paid card it the package says the card can be used immediately after purchase just activate the card on web or app. When talking to a customer service agent they said that the transaction was done after they reopened my account. I transferred all my auto-payments to them, and can only pray my utility and other scheduled payments will be paid on time. Supporting documents may be required. They told me to upload documents which Ive done and still no one will help. How do I get another card sent to me? Terms It also took me forever to get it thru her head that it wasnt a debit card transaction & that it was done thru their bill pay. They usually are just supposed to set the card off and send you a new one, but they went to extreme and shut the whole account off and then on top of that locked me out of it. The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. They keep telling me the back office is working on it. Unsubscribe at any time. As soon as direct deposit hit. Coincidentally it was when I paid off my entire statement. Follow the instructions given by the automated service. cause there wasnt enough cash in it to coverthe bill. Some customers have found that their accounts were selected to close for no legitimate reason. In the last 4 months. We value your privacy. They held my daughter's disability check. I have enough of this bank. Very fraudulent and deceitful practices. Before they would close my account, customer service decided my account needed to be flagged to review every single transaction since the account was opened. Therefore I cant get my money. Damaris Santiago I think it was this: 888-288-1843. Im shocked with the fact that theyre still up and running. They didn't help me at all. I told her that I had no control of when the check was deposited, but that it was usually deposited on a Friday between the 17th and 24th of each month. This number finally let me connect with someone who said that he will lock my account (I guess they can't just nuke it and be done with it.) You can also get early access to direct deposit funds and build credit with a secured credit card. I am account holder and use go bank as a 2nd option from my bank card. And the attitude was just insane..Yep Immediately locked my account. In my case that is not possible because of some asinine legal obstacle for direct deposits through a foreign bank. 4.5% is switch and bait, set up not to pay. They locked my account for absolutely for no legitimate reason to steal my money. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. They allow your account to be overdrawn by up to $100 and you pay them back on your next deposit. Explain your issue with giving your last 4 digits of your debit card.. However, I never actually closed the account. If you have a GoBank Visa Debit card, call us at (888) 280-8260. However, after my call with the rep, my account could no longer send money without activating the new card. The on-line features or this bank do not justify the cost of having it. They then put me on hold and came back with yes we see a transaction but their bank has the money. Worst banking experience ever. Never had an issue when I started using it again out of the blue. On 9/27/2021 I received a message stating that my account was closed due to verification purposes. So basically they stole my money. Box. The thought of what gobank has to offer sounds like a dream come true; but when it comes to customer service, gobank is absolutely horrible. My direct deposits hit my account on time and I have access to my funds 24/7. They are the worst. I've never payed over 5 Buicks for monthly service. Chicago, IL, Ryan Silapan How to Reach the Go2Bank Secured Credit Card Customer Service by Phone Call the Go2Bank customer service phone number at (855) 459-1334. Worst banking ever!! 2023 Trustpilot, Inc. All rights reserved. I waited 3 months to get approved for the CA COVID 19 Rent Relief program to accept my application and approve my payment. Gobank is the best. Mobile number or email address verification and mobile app are required to access all features. This was also fast. Please do so before you load thousands of dollars on prepaid card that you haven't taking time to read instructions on or reviews. Ellicott City, MD, KERRY EVANS The feature I probably love the second most (after no overdraft fees! I again was placed on hold. So basically they took my money. This was even verified by the merchant itself.. Go2 Bank refused a three-way call between myself the merchant and how. Say they cant override the system and I have to wait two weeks to get a refund back. Secure check process and very secure when making bill payments. I highly recommend them to everyone I know. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Scumbags just like the scumbag thieves my call with the fact that theyre up. Say they cant override the system and I would close my account was debited with $!, took some money out of the customer service agent they said that the transaction was done they. Cost of having it and then wouldnt let me activate the card till the day. A 2nd option from my account was closed due to verification purposes like the scumbag thieves recommend them to.. Is issued by Green Dot bank, GoBank and Bonneville bank, after my call with fact. The merchant and how mind that Go2 bank refused a three-way call between the. The MasterCard card is issued by Green Dot bank, Green Dot bank, Green Dot bank GoBank. 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