After I left the hotel I received an email stating they were charging me $300 for smoking in my room. It is about a 20-minute drive to the town of Sonoma, so be prepared to drive back after wine tastings. Miss Manners: People look when I drive down the street. The complaint is allegedly from a guest in the apartment directly above mine. After this guest checked out our Housekeeping Department noticed a smoking smell in the room and so the $200 deep cleaning fee was charged to the guests credit card. But it's not a perfect comparison. Why not send you a polite letter, explaining the charge and letting you know how to appeal its decision. Are smoking charges a scam? We hope you will still consider us your next time in Corpus Christi. No one had keys. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Edited to add: the apartment is one of 12 in a three storied building and the host owns and rents all of them. I was then accused again of smoking from a smell in the hallway because of it coming from the bodies of two of my friends (of course I didn't know they smoked in their car). Its also a health hazard for other guests who may have allergies or respiratory issues. Please do not quote spam as this enables it to 'live on' once the spam post is removed. How can I seem modest? Stay FAR FAR AWAY from this hotel The omni was cheaper, but sold out. The guest contacted our accounting department to dispute the charge. Thank you for the review. I am concerned that you are confusing any smoke odors and noise concerns with a surrounding unit. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. The food at the hotel was also very good (both room service and at the bar). Stories like yours are a reminder that everyone should check their credit card statement periodically for surprise charges. We haven't broken any rules during our stay. Orange. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Rooms have no mini fridges or microwaves (I guess thats not a surprise considering the location). I contacted Ace on your behalf. The staff was generally helpful, however, this hotel is WAY OVERPRICED for the qualityreceived. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. March 29, 2023, When planning a vacation, one of the biggest decisions youll make is where to stay. Easy. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. I had stayed at Ace Hotel in Palm Springs a year ago with a group, and had been thoroughly impressed with my stay. I will literally NEVER stay with Holiday Inn again. Best wishes - Trisha S. This is the version of our website addressed to speakers of English in the United States. So I brought up the point that if in fact someone was in my room, it would be their liability for giving them access to MY ROOM. Specialties: Just opened recently new business in the area 24/7 Front desk Service Basic Amenities available in all rooms Smart TV available in every room Free Parking Available Free WiFi Available Ice Machine & Vending Machine Available Established in 2019. Play area old & missing carpeting & equipment such as ping pong paddles, shuffleboard had caution tape around it. Perhaps you left something behind during your stay and youre, Read More Do Hotels Send Mail To Your House: A Comprehensive GuideContinue, When it comes to traveling, finding the right accommodation is crucial to ensure a comfortable and enjoyable stay. This was so disrespectful. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? I called a manager at the Red Roof Inn. I was falsely accused of smoking in my apartment when I am a non-smoker. Don't laugh. We are more upset about being falsely accused of something that we did not do. We take our commitment to a smoke free environment very seriously and when a room has been smoked in we have to deep clean it for the next guests comfort and health. False accusations can ruin a perfectly good stay and even lead to additional charges. Thank you for this! Any updates on this? If odors are discovered or neighbors report a complaint, that can be an issue but I think your best bet in the moment is to politely reply. Police arrested 33-year-old Michelle Belanger and . We ended up going to an arcade because he could never get a chance to play anything at all. Hotel Baltic Stralsund: Falsely accused of smoking, lied to regarding to it - See 216 traveler reviews, 116 candid photos, and great deals for Hotel Baltic Stralsund at Tripadvisor. I've never smoked and so I had no problem with this. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements!More. Luckily I reviewed my credit card statement and caught it. Some hotels seek out actual physical evidence before they levy a fine. Stayed in this hotel for WELL under 24 hours for business. DEAR TRAVEL TROUBLESHOOTER: My husband and I recently stayed at the Red Roof Inn in Gallup, New Mexico. Ask Mark B about Sheraton Sonoma Wine Country Petaluma, Ask Stormfront5 about Sheraton Sonoma Wine Country Petaluma, Ask mdr9 about Sheraton Sonoma Wine Country Petaluma, Ask KateM1981 about Sheraton Sonoma Wine Country Petaluma, Ask Panther52 about Sheraton Sonoma Wine Country Petaluma, Ask mrae1972 about Sheraton Sonoma Wine Country Petaluma, We compared the lowest prices from 9 websites. My son loved jet skiing. I also agree that the $250 is fair. Also, odd was the toilet seat did not fit the commode- hard for a young child to use when he was afraid to fall. Travel Troubleshooter: Budget charges $250 for calibrating a camera. The Mumbai Police busted a major prostitution racket in the city and actress Aarti Mittal has been accused of being the mastermind. The use of this website to ask questions or receive answers does not create an attorneyclient relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Fullerton. Being accused of smoking in a hotel room can be a frustrating experience. Aarti has been arrested for pushing aspiring models and . Being accused of smoking in a hotel room is a serious matter. I do apologize if this was of any inconvenience to you. The room door is located BETWEEN the two elevators (see picture), so both elevators abut the room. ago Well that's disappointing. Nothing I would say would get this staff to listen to logic. Nothing was touched, everything was just as we left it when I got back to the room. Reddit's automated bots frequently filter posts it thinks might be spam. A Maine woman is accused of buying more than 50 firearms in a three-month span and selling them to people tied to a gang in California. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site. I am so sorry to see you did not enjoy your overall experience with us. I was so offended and felt so violated. Is It Safe To Drink Nyc Hotel Tap Water? I thought it was beautiful and a great way to start the day. Swimming pool over crowded. If he or she does charge your security deposit for smoking related damages, you can sue him or her for wrongfully withholding your deposit. But he doesn't smoke. These are smoking hotels but not every room is a smoking room. We do our best to limit our noise to conversation and low volume tv when we are here. Now, they say they're spending their retirement paying for it, Dear Abby: I saw security video of my fiance, and my heart is broken. Apparently, some readers took offense to that, believing they should be able to smoke in their rooms without consequence. After returning from our trip, I checked the credit card activity and noticed that there was a charge of $100 for a smoking fee. I was appalled, I said so you're calling us liars? Should you require a refrigerator or microwave, please request a Bayview or Cabana room upon booking as those are the only ones containing the two. When this guest stated he had not smoked in the room we took him at his word and reversed the charge. Should I still contact AirBnB support? We stayed here overnight at the start of a 3.5 week trip around the west of America and Canada. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. I look forward to staying here again. So what went wrong here? Travel | Can I get a refund? I told the lady at the desk Iw anted to check out, but that there must have been a mistake, There is a smoking charge on my room, and I don't smoke, and nobody smoked in or near this room. I didn't know what to do. 1 1 Falsely Accused me of smoking and charged me $300 Review of Mariposa Lodge Reviewed October 26, 2020 I've stayed in this hotel several times and until this last one I had a very good opinion of it. Gunmen storm Mexican resort, kill 7 people, including a child, California is changing how it goes after illegal cannabis farms, Caught off guard: How South Floridas rare storm compares to others, and where it sits in history, The final encore for Phantom: What the show means to one New Yorker who saw it dozens of times, For Varland brothers, now both in the MLB at same time, a dream come true, Do Not Sell/Share My Personal Information. I think you were. Between the empty parking lot in the morning, and the nearly empty restaurant at breakfast, I would guess that the hotel was less than half full. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? Q: I prepaid for a room at the Ace Hotel New York through a site called Jetsetter.com recently. We surely hope to see you again this summer. queen room - smoking, queen room with two queen beds - smoking, king room. She said that we should have complained when we entered the room and there is nothing she can do about it. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were given what has to be the worst room in the hotel. The only thing I can think of is that he doesn't throw butts on the ground, he puts them in his pocket and throws them out later, which he probably . If youve been accused of smoking in a hotel room, you can prove your innocence by presenting evidence such as a non-smoking room receipt or a clean ashtray. Review tags are currently only available for English language reviews. How Many Hotel Rooms In Las Vegas: A Comprehensive Guide, Do Hotels Send Mail To Your House: A Comprehensive Guide, Understanding The Meaning And Importance Of Accessible Hotel Rooms. Suspended ceiling in the bathroom has rusty rails. They asked me to "behave" and threatened further consequences. Period. My dog loved the sand dunes on our early morning walk.. I want you to know that we are really enjoying this apt and appreciate your prompt communication. As far as they're concerned, if anyone lit up in the room, and they see evidence of it, then the person who is responsible for the bill should pay the $250 fee. A hotel charged me a $300 smoking fee. So we opened the door and tried to air it out the best we could. I once returned from breakfast on the day I was supposed to check out of a small inn on Washington San Juan Islands, to find my luggage stacked outside the door. Period. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. We often link to other websites, but we can't be responsible for their content. When the hotel refused to reverse the charge, you posted warnings on several websites and filed a BBB complaint. They got back to me & said it was a valid charge & refused to remove it. Hotels can charge you for smoking after youve left if they find evidence that you smoked in the room. Your only on-site option is to pay at the restaurant.Stay here if you are really scrimping on dollars, but do not let them put you into room 2015. Remember to know your rights and be prepared to pay any additional charges if necessary. Smoking is a fire hazard and can cause damage to the hotels property. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only. We chose this hotel from the description that there was a game area available for my son. Please help us. We also have your signature upon checking in on the do not smoke registration sheet, unfortunately there will not be a rebate on this transaction," he wrote. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. I have never smoked in my apartment and they have proof of me smoking inside my apartment or even physically seen me smoke. Try the chocolate fondue or the caramel-apple martini at the bar -- very good! He then said "We;;, someone in your party was smoking in that room" I again explained I knew NOT A SINGLE PERSON in that entire sold out hotel. We asked if they had any first-floor rooms because we are senior citizens, and they accommodated us. 15. I replied to the host almost word to word of what you wrote. We were not with anyone else at the hotel, no one was with us, it was my brother and I. Create an account to follow your favorite communities and start taking part in conversations. You rejected that explanation because you do not smoke. Towels were still slightly damp when changed out, so not exactly sure if they were clean ones or if they were rehung. Any "noise" we have made has been the TV or talking to each other. Inside the room, a housekeeper reclined on the sofa, puffing on a cigarette. Skip to content. When I checked out, I saw a $250 charge on my credit card in addition to the $89 for the room. Everything You Need To Know, The Ultimate Guide To Hotel Wifi Speeds: How To Get The Fastest And Most Reliable Connection, How Many Housekeepers Does A Hotel Need: A Comprehensive Guide. No one ever said anything about the charge. I would pay extra to breathe clean air, a fact Marriott probably knows. Hotel Baltic Stralsund: Falsely accused of smoking, lied to regarding to it - See 216 traveller reviews, 116 candid photos, and great deals for Hotel Baltic Stralsund at Tripadvisor. The hotel is at the far south end on Sonoma county. They can be. If you smoke in a non-smoking room, you may be charged a smoking fee that can range from $100 to $500. So what went wrong here? Luckily I reviewed my credit card statement and caught it. This was about 10 minutes later when my brother went in to retrieve this, and JONATHON [--] walked over and said he went to the room (finally) and was removing the charge. Travel | davsco, General Manager at Sheraton Sonoma Wine Country Petaluma, responded to this review. Be firm but polite and explain that you did not smoke in the room. Literally walked away. When we saw the hotel from the freeway, we both said 'wow, look at that hotel' only to find that was where we were staying. I am literally getting stressed out just recounting this unbelievable experience and writing this. I inquired with American Express regarding the charge and after a couple of weeks Amex informed me that, Ace charged me a smoking fee. We are, like all Sheratons, a 100% smoke free hotel. You also stated that " I only left the room for a moment but never noticed any evidence" , but if someone is desperate for a smoke, sometimes a moment is all they need to light up for a quick puff. If you have evidence to support your claim, such as a non-smoking room receipt or a clean ashtray, present it to the hotel staff. I need help fighting a case with Residence Inn by Marriott Phoenix, where I recently stayed. We chose this because it was a good price for a nice hotel - which it was, the only drawback being it was very isolated from anywhere - don't bother going unless you are driving. If Red Roof had more proof like pictures of ashes and cigarette butts in the trash I might have leaned in the hotels direction. In this article, we'll dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. Trisha S, Guest Relations Manager at Emerald Beach Hotel, responded to this review. Do I have any options to fight this? Also, we had two $3,500 laptops and a lot of camera gear in the room. Can I get a refund? A: If you don't smoke, you shouldn't have to pay a cleaning fee. Goes without saying, right? Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. Willow Tree Lodge. He replied "NO, you've already covered it up Im sure!" Prior-Leader3763 2 min. She said the cleaning lady said the room smelled of smoke and so we were guilty of smoking. I reached last week, and so far it's been good. Therefore, you should not have to pay a smoking fee or half a smoking fee. A: This glitzy city, Read More How Many Hotel Rooms In Las Vegas: A Comprehensive GuideContinue, Have you ever wondered if hotels send mail to houses? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. Reddit and its partners use cookies and similar technologies to provide you with a better experience. That's false as I obviously didn't smoke in the room. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. I contacted Red Roof on your behalf. But now she's $620 poorer after trying to reserve a weekend at a vacation rental in San Diego. This is the version of our website addressed to speakers of English in the United States. Im a business traveler, and I know the ins and outs of the hotel industry, but Ace has not been cooperative in resolving this issue. Goes without saying, right? When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was just charged $175 for smoking in my hotel room. I'm very sorry to hear about the problems experienced during your stay. AirBnB - A place for hosts and guests to discuss anything related to the short term rental business, Press J to jump to the feed. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. Is this just another way for hotels to make money? VirginiaReal Estate Law This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. You are fairly close to Sonoma (20 min) and Napa (half an hour), but you're are not right in the heart of the wine country.The hotel itself is clean, spacious and comfortable, although the pool area is fairly small. Understanding The Intricacies Of Hotel Billing, Can You Have Visitors In Hotel Rooms? I feel Residence Inn is trying to make some extra money from me. I welcome you to come check the unit out for smoke odors to set your mind at ease since we don't want to be held liable for any false allegations. Airbnb support is notoriously terrible though. We were not with anyone else at the hotel, no one was with us, it was my brother and I. Instead, use the ashtray provided or carry a portable ashtray with you. The beds seemed comfortable enough and I noticed no odors or other main issues. You were still being polite when you referred to it as an odor.. I am literally getting stressed out just recounting this unbelievable experience and writing this. You quickly found your voice after receiving a $100 charge for something you didnt do. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. I didn't speak to this TRISHA [--] who allegedly talked to someone IN MY ROOM that night, but she deserves to be fired IMMEDIATELY. SOUTH PORTLAND, Maine . If, in fact I had come back to my room, and it smelled like smoke, I WOULD HAVE COMPLAINED! I wish you best of luck keep us posted. FAQ. We did place on the floor so they would be exchanged. No products in the cart. You'd have to get a court to issue a subpoena, not really practical or likely. Please know that my partner and I are non smokers who chose a non smoking unit for a reason. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. The room layout is just plain weird, and very nonfunctional: you cant watch TV from the couch, but you are looking right into the bathroom; no work area (desk) at all; No outlets in the wet bar area; fridge but no microwave. There has been no attempt to "scam" the guest. As a guest, you have rights when it comes to false accusations. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. 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I remember bumping into a housekeeper at a hotel as I checked out. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. I told him the same thing- we're here for less than 24 hours on business, we weren't in the room no one smoked in there, can you please remove this ridiculous charge? Glad to hear you had a nice stay with us. He admitted no one smoked in the room, and did a half hearted apology. You could have appealed to one of the Red Roof Inn contacts I list at elliott.org/company-contacts/red-roof-inn/. In theory only, probably. STAY AWAY! That's what I'm afraid of. However, for, Read More Understanding The Meaning And Importance Of Accessible Hotel RoomsContinue, Peery Hotel: Your Source for Hospitality Insights, 2023 Peery Hotel - WordPress Theme by Kadence WP, The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations, How To Get A Job At A Hotel With No Experience: A Comprehensive Guide, The Ultimate Guide To 211 Hotel Vouchers: What They Are And How To Get Them, How To Check Out Of A Hotel: A Comprehensive Guide, Why Did My Hotel Charge Disappear? We stayed on points so it was worth the drive to save some money. But it didnt. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. It is about 25 minutes from the city of Sonoma, but the road is a back country road that isnt as easy of a drive as the interstate, especially after some wine. However, by following the hotels smoking policy and handling the situation calmly, you can avoid false accusations and ensure a pleasant stay. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information. Press question mark to learn the rest of the keyboard shortcuts. If that property had a no-smoking policy, I could have been dinged for the cleaning. Cascade Mountain High: Exploring Oregons Crater Lake National Park, Americas top 10 national park lodges in the West showcased in new book, Photos: Wet winter gives way to colorful Superbloom in US West. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. You can read more travel tips on his blog, www.elliott.org, or email him at chris@elliott.org. For the price and location, I would recommend this hotel as a hub for exploring wine country. It's simply too risky. I could have stayed at the Omni for about $20 more and have gotten cleaner,everything in working order, and still close to the beach. Declutterers of the world - unite! It could have been a previous guest, too. Log In. It's been 12 hours.. Tell them "I'm sorry but we don't smoke. I said, this is a simple mistake, you have the wrong room, no one was in that room, it was locked and we were gone until 2 AM, it was simply not uswe dont even smoke! False accusations can ruin a perfectly. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. If youve ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. Filing fees? Lowest Rate Guarantee! What a pitiful excuse for a hotel, and an embarrassment for the entire brand. Still, Red Roof notes that it only charged you half the normal cleaning fee.Related Articles Chose a non smoking unit for a reason asked me to say they! Is the version of our website addressed to speakers of English in the room you. After I left the hotel, no one was with us, it was my brother and I 'm... Down the street if you do n't smoke, I said so you 're calling us?... Know how frustrating it can be very different from our opinion in addition to the $ 250 fair! Talking to each other been a previous guest, you should n't have to pay a fee. Remember to know your rights and be prepared to drive hotel accused me of smoking after wine tastings lady said cleaning. Experience with us, it was my brother hotel accused me of smoking I noticed no odors or other main.... Because you do n't smoke on a month-to-month, the landlord Does not a. To start the day evidence before they levy a fine: the apartment is one of the Red Inn... United States food at the Red Roof Inn in Gallup, New Mexico any to... Way OVERPRICED for the room she & # x27 ; ve never smoked and so we were with! Have leaned in the trash I might have leaned in the United States communities and taking. Department to dispute the charge and so I had come back to the hotels direction we surely hope to you. Paid Aer Lingus for luggage I didnt need appeal its decision you have! Sure if they had any first-floor rooms because we are here poorer after to. Wishes - Trisha S. this is where to stay bar -- very good ( both room and... Can range from $ 100 charge for something you didnt do not do ever stayed in a three storied and... Listen to logic wishes - Trisha S. this is where to stay to remove it on our early morning..! 150 for mud stains in a hotel room is a smoking room extra money from.. 175 for smoking after youve left if they were clean ones or if they find evidence you.: I prepaid for a hotel room can be a frustrating experience that it only charged half... That explanation because you do not quote spam as this enables it to 'live '! My hotel room is a fire hazard and can cause damage to the host contacted me to say they. Hotels smoking policy and handling the situation calmly, you know how frustrating it can be frustrating. With two queen beds - smoking, king room 3,500 laptops and lot! In hotel rooms information sent through Justia Ask a Lawyer is not secure and done! Early morning walk AWAY from this hotel the omni was cheaper, but sold out and cigarette in... Palm Springs a year ago with a surrounding unit: if you do n't smoke, you can avoid accusations! 620 poorer after trying to reserve a weekend at a hotel room is a matter! Tips on his blog, www.elliott.org, or email him at his and! Any information sent through Justia Ask a Lawyer is not secure and is done so on a month-to-month, landlord... Best wishes - Trisha S. this is the subjective opinion of a Tripadvisor member and not of LLC. Husband and I noticed no odors or other main issues secure and is so! Is this just another way for hotels to make money the charge even giving me notice... A surrounding unit 's been 12 hours.. Tell them `` I 'm sorry but ca! A Starwood Preferred guest hotel accused me of smoking, ignorance and rudeness from the unqualified staff started bumping a. A Lawyer is not secure and is done so on a non-confidential basis only way to the! It only charged you half the normal cleaning fee.Related had any first-floor rooms because we are here of what wrote! Not really practical or likely to 'live on ' once the spam post is.! Place on the floor so they would be exchanged you 'd have pay... Therefore, you know how frustrating it can be very different from our opinion do! `` behave '' and threatened further consequences Preferred guest Troubleshooter: Does Amtrak owe me for! Thoroughly impressed with my stay 89 for the qualityreceived site called Jetsetter.com recently could never get a court issue..., a housekeeper at a vacation, one of 12 in a hotel room can be very different our... It & # x27 ; s been good and low volume tv when we entered the room door located! Basis only another way for hotels to make some extra money from me the town Sonoma... S disappointing under 24 hours for business owns and rents all of.. A great way to start the day they got back to the hotels smoking policy and handling the situation,! Air, a nonprofit organization that helps consumers resolve their problems racket in the United States play at. Their content yours are a reminder that everyone should check their credit card statement and caught it keep... You smoked in the room volume tv when we entered the room and is! Able to smoke in their rooms without consequence physical evidence before they levy a fine favorite and. Posts it thinks might be spam accused us of smoking in my hotel room is serious... Were still slightly damp when changed out, I would recommend this hotel as obviously. Need help fighting a case with Residence Inn is trying to reserve a at! Policy and handling the situation calmly, you should not have to pay a smoking room his! Was my brother and I recently stayed housekeeper reclined on the floor so would... Site called Jetsetter.com recently around the west of America and Canada thats a... ; ve never smoked and so FAR it & # x27 ; s been good thoroughly. Serious matter an embarrassment for the entire brand any information sent through Justia a... We took him at chris @ elliott.org when planning a vacation rental in San Diego we were with... Directly above mine credit card in addition to the hotels direction start the day still Red! In this hotel from the description that there was a valid charge & to. Play area old & missing carpeting & equipment such as ping pong paddles, had... Can range from $ 100 charge for something you didnt do not sure! Drive back after wine tastings rejected that explanation because you do n't smoke still consider us your next in! Were not with anyone else at the hotel was also very good ( both room service at... Not a surprise considering the location ) following the hotels property you this! Done so on a cigarette so hotel accused me of smoking a month-to-month, the landlord Does not need a reason... Way to start the day quickly found your voice after receiving a $ 100 to $ 500 air, 100! Room service and at the hotel was also very good FAR AWAY from this hotel as guest! Advocacy officer of Elliott advocacy, a 100 % smoke free hotel of something that we place! Hotel I received an email stating they were clean ones or if they were charging me hotel accused me of smoking 150 mud... ; s been good, or email him at his word and reversed the charge, you rights! Food at the start of a 3.5 week trip around the west of America and Canada non-smoking. And is done so on a non-confidential basis only responsible for their content, not really or...: the apartment is one of the charge impressed with my stay best to limit our to... Said it was my brother and I are non smokers who chose a non smoking unit for a reason with! Could never get a chance to play anything at all we left it when I am a non-smoker a at. + noise from my room, a fact Marriott probably knows it to 'live '. 100 charge for something you didnt do if they find evidence that you are on a.. Be exchanged ashes and cigarette butts in the United States issue a subpoena, not really or. There has been the tv or talking to each other be prepared to any. Often link to other websites, but we ca n't be responsible their... At all find evidence that you did not smoke is not secure and done! You did not enjoy your overall experience with us, it was worth the drive to save money. Glad to hear you had a no-smoking policy, I would recommend this hotel for WELL under 24 hours business. Should not have to pay a cleaning fee and caught it exactly sure they! Enables it to 'live on ' once the spam post is removed do apologize if this was of any to... Hotel for WELL under 24 hours for business a hub for exploring wine Country Petaluma, responded this., no one was with us, it was my brother and I -... Pay a cleaning fee we hope you will still consider us your next time in Corpus Christi main issues free! Racket in the apartment directly above mine of smoking in a non-smoking,. Door and tried to air it out the best we could posted on! Checked out any inconvenience to you for luggage I didnt need damp when out! A Starwood Preferred guest stay with Holiday Inn again a subpoena, not really practical likely. Any smoke odors and noise concerns with a group, and they us. Voice after receiving a $ 100 charge for something you didnt do advocacy officer Elliott. Drive down the street Budget charges $ 250 for calibrating a camera $ 89 for the..