There will be an intermittent delay in responses. I call several times a day with no answer at all. If you are Unemployed; If you are an Employer | Veterans Express | Blind Services | Vocational Rehabilitation | Videos | Contact Us; Home > Login. Frankfort, KY 40601 Get Directions (502) 564-5550; Email Us; Wage and Hour Questions. those who need to file an application for benefits will not be able to access
I see way to many people posting about calling over and over after 2-3 weeks of waiting. I have called right at 8am and somehow all members of staff are already busy and I have no way to stay on hold or even get a call back! You owe yourselves a real pay on the back and I hope you proud of yourselves. The best way to find a resolution is by visiting an office if safe and feasible. Call toll-free 800-648-6057 for telecommunications relay service. so going to the office is a no-go. Please note that the state of Kentucky fully investigates all reasons provided for a claimant separating from an employer. This is not a problem created by the current governor. The first couple times, it said my application was unprocessed and then just timed out at 20 days. Believing in Him has been my only thing I can actually depend on is that I have faith that this life cant be all there is to look forward to.. A person may not be available due to high call volumes. I can understand your situation. I did get help this past month with utilities but my water is cutoff, cell phone disconnected, car insurance lapsed, savings depleted. I have been trying to schedule an appointment at offices within 100 miles of my house no availability and no way to speak with anyone. I NEED EMERGENCY HELP!!! You will have to log in with an ID and password. Check out some of the services we provide in our offices. It want let me download identification documents sick of trying, Whenever I go to file a new claim its says there are difficulties with your claim please contact the 2900 number what can I do to solve this problem. Please watch this short video to learn more about your 1099-G form and how to access., Attention claimants,US Bank will conduct routine system maintenance that might affect batch processing. You have to go to unemployment ky home page, login there, then hit send verification code, its then sent to your email you have on file & when you go to log into the portal you use that code. Watch our video on how to file an appeal. Andy Beshear and Labor Cabinet Secretary Larry L. Roberts announced today that in-person unemployment insurance (UI) services will open April 15 at more than a dozen regional Kentucky Career Centers (KCCs). Obviously its our problem the state refused to update a 40-year old system. If your reason for losing your job is in conflict with your employers reasoning or otherwise disqualifies you from being eligible for UI benefits, you will have the chance to file an appeal. Over it. The local career center operates the Rapid Response Team. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. I dont know anyones else situation but mine is definitely in a bad way. Its frustrating. I applied March 2020 (which apparently didnt go through or anything), finally began getting payments in June 2020 until Sept 2020 when they stopped and I couldnt apply/request payment anymore with no reason why, called again and put in queue again, daily/weekly phone calls telling me I was in queue stilltook until Jan 2021 to get a letter explaining why I had quit receiving payments and said I had an Overpayment due to office error.Finally May 2021 finally had phone call with Appeal Judge who overturned the overpayment and backdated to 2020, I then received letters stating I was eligible for the remainder of EUC and PUAI filed again, requested my payments, and amazing enough its July 22nd 2021..I have not received anything, acct was under fact finding for 6 weeks now, then when I go to apply this week, it tells me I must file a new claim, but if I call to check payments it says I received a payment for $0 each week I made a call to Senator Mills office today, who was opening a case up. Cannot talk to a HUMAN and cant get an appointment to a local office JEFF If you tell me to go to a local office safe an feasible i will not be happy The state UI is a joke. I have emailed people with no response. My fiance has been trying to get unemployment since November of 2020 after being released from a Workmans comp injury. No appointment available..been on phone 4 days and have also contacted my state Senator1, being patient is out of the question for some of us ,,, myself I waited from april 20 till august 20 for UI assistance. Some Kentucky Career Center offices may be closed on Good Friday or have limited hours of operation. Andy doesnt give a damn about the people of KY. What Next? I was not able to get an appointment in my county but found an office thats only 45 mins away. You will receive the payment in due course. I have been able to receive for a year now and have not seen a dime wait they sent 55cents couple weeks ago not sure why Six weeks of $552 plus the extra $300 they were giving during that timethousands of dollars weve been waiting on since last year. Because it feels very neglectful to the state . An unemployment claim for a Kentucky employer when you reside in another state: 502-564-2384. I havent received a payment since January. This is an absolutely nightmare! He appealed in August, had hearing on 9/10/2020 and then never got a decision. I am with you. I have health issues and was unable to qualify for medical Assistant or food stamps because I was told my unemployment would be to much and I would not be covered . Whether youre talking with a customer service representative in person or over the phone, its important to make sure you have all the appropriate information in front of you this is tremendously helpful in making sure your representative can access information about your claim and help you with your eligibility questions. The Unemployment Office might be inundated with pending requests. Unemployment Insurance Claimants: 1099-G, Important message for job seekers and employers regarding your Focus/Career or Focus/Talent account, US Bank will conduct routine system maintenance, Acceptable ID Documents and ID.me Tutorials, U.S.-Department-of-Labor-Veteran-Programs, Carl D. Perkins Vocational Training Center, Statewide Council for Vocational Rehabilitation, Disaster Unemployment Assistance Rights and Responsibilities, Filing Your Mass Electronic Claim (E-Claim), 1/6, beginning at 9 P.M. Now my account summary says ibhave to claim this Sunday Feb. 28th as well. Do Not Sell My Information | Unsubscribe, Unemployment Insurance claimants who do not have access to the Internet or who speak Spanish can call 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time, to file their initial claim or reopen claims by telephone. I had called over 200 times in a day and even had my husband calling from his phone and nothing.. Additionally, you are encouraged to contact local law enforcement. Hahahaha..I have been trying to schedule an appointment anywhere I could get into since you guys opened up the in person and have NEVER been able to get one. This has destroyed me financially and spiritually and I guess its all worth the UI state department not finding it necessary to hire a few girls to answer the phone and direct us to a PERSON to help us. My claim has changed from UI to EUC,finally something different but my claim status says unknown so I went to try AGAIN to reopen claim and it STILL says difficulties in filing claim. Ive lost my house, its in foreclosure as of Jan 10. I have the same problem. Any help would be so useful. Everytime I re file my claim it shows a new start date for my claim. Will there ever be a way to speak to a human about these unspecified difficulties? "It's a rolling 18 calendar day schedule. In addition, you will not be able to claim SCUF payments on your Federal Unemployment Tax filings. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 File Unemployment. Something needs to be done about all of this asap! You can also make use of the following services using the online portal: File unemployment claim Request bi-weekly continued unemployment claim (benefit payment) Employers may perform the following main actions: The Office of Unemployment Insurance has discovered an increase in the number of imposter UI claim attempts. Contact your local media to publicize your experience They were of no assistance. Benefits are being sent out to person who is dead. The following recording is played: All our agents are busytry your call again later and the system disconnects. Service Capacity Upgrade Fund (SCUF), through HB 487, Section 139. Contact Information: Phone: 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time UI Assistance E-mail: UIassistance@ky.gov Advice/Tips: If you've received an initial denial for unemployment benefits, call your local legal aid organization. This should have all been taken care of a while ago. Unemployment Services . 502-564-5331 Phone
I am going to court again this month and I CANT ASK THEM TO BE PATIENT AND WAIT?????!!!!!!!! Ive been trying everyday since January to get to talk to anyone email Ive sent hundreds!!!! really its not worth saving the cost of a few receptionists in fRANKFURT ky TO HELP ANSWER THE PHONE AND AVOID DESTROYING LIVES,,, I WILL NEVER RECOVER SPIRITUALLY FROM THIS DEVISTATION AND BEING ignored ,,,,, I pray God knows who is going to be held accountable for this disaster.. SUCESSFULLY IU ASSISTANCE OR LACK THERE OF. Ive been trying to file for unemployment for over two weeks. If youre asking if a notice to the employer will go out or not, there will be a notification made to your employer about your UI application. I can understand your situation. You can also send an email to dewweb@ky. gov. They convinced my husband to go back to school with the promise of an income until he was done and it has been a nightmare the entire time. Ive been trying to call for over a month and like someone said before how in the world can they already be full helping people at 8am but it always is and always hangs up on me! If your business receives notice that an unemployment insurance claim has been filed, please respond to the notice immediately. I filed for unemployment January 7th, I received a letter that told me what I would be collecting, and it is now August, and I still havent been able to find out why I havent had one payment made to me! The key to scheduling an appointment is to not try to schedule it until 9 am Monday through Friday. Unemployment Fraudsomeone has claimed Unemployment under my name, and I cannot get through to our local Unemployment OR the Ky Unemployment Agency! Rapid Response services are offered at no cost to the business or the participating employees. I have struggled all my life paid my way raised two kids alone paid 2 college tuitions without loans, I have no credit cards and I dont have any extra bills besides my mortgage monthly utilites and phone..I have been very careful with my money so I could make it off unemployment if I had received it and probably would have been back to work by now I will pray hard your issue gets resolved by the same miracle I am praying for ,,,,, i know by the end of the month I will have to exit my home sell and give my things away,,,, its heartbreaking to think about loosing everything being alone with nothing at 53 years old. I need help and have been attempting to call 4 phone numbers I have found online and one here and I get the same message.All CSR are busy serving others. Ive been laid off due to Covid and depend on Filing for unemployment benefits. Im in same shape. Rapid Response works closely with the Local Workforce Investment Boards and the local elected officials in adversely affected areas to insure that dislocated workers receive program information and services including applying for unemployment insurance and looking for a new job. I will save the long story of details the bottom line is i am financially ruined, 35 years of working after paying for college 60K out of my pocket and taxes to the state and federal government. LOUISVILLE, Ky. (WAVE) - One year ago, Gov. The Kentucky Career Center offers assistance in focusing employment possibilities, filing unemployment claims or accessing existing claims, as well as in-person assistance. With required and optional sections, the system gives you flexibility in designing a resume that reflects your skills, knowledge and abilities. If you want a copy of your resume in Focus/Career, please download or email your resume from your account to your personal email address before Jan. 30. We received a letter from commonwealth of Kentucky about unemployment. Kentucky Career Center. You cant just visit an office you have to schedule an appointment online but all appointments are unavailable.You cant call cant email cant schedule an appointment. I have called the number ending in 2900 for the last week and a half. Absolutely NO ONE. Never had ever been late on my rent until this year. I have logged on at all hours to schedule an in person visit and ALWAYS received the appointment unavailable message. He received benefits from April to July and then suddenly they stopped for some reason they made up. If you worked in another state, worked for the federal government, worked for a temporary agency, served in the U.S. military, or worked through a skilled trade union, youll need to provide all applicable information about this work as well. Been trying to get into the phone appointment line but every single morning I check it there are no appointments available call everyday to the 2900 # get in the wait queue never get a call back . I have been waiting since March of 2020 & still nothing now I am locked out of the account and cant even access my information. Its overall unemployment rate of 4.1 percent in August was at a 19-year low, helped by gains in such areas as industrial equipment manufacturing and heavy construction. Emailed UI 8 times called over 100 times with NO ONE TO RESPOND. I will be contacting the governors office. That is what they told my niece to do. No one answers the phone ever no appointments available complete joke. Im under fact finding and still no check. I AM BEYOND UPSET.. These appointments are for individuals who need unemployment insurance or job seeker assistance. wheres our money? We understand your situation. There will be a delay considering the number of applications that are being processed. When you really need help kentucky is failingive been trying since march and it says something is wrong with page please call well ive called and they are busy call back laterand there you go nobody to help..but if i owed the state money they would be calling me everyday for their moneyi cant even submit my weekly claim, Best of luck to everyone. Then that appointment was 7 weeks from the day I made it. Every time I call it tells me that all agents are assisting other customers to try my call again later. Its extra & excessive but I get as to why they are being like that do you all the security breaches. Need help! Yeah I hear you this is a complete breakdown of a system a failure just pathetic Ive been needing to talk to a live person for 9 months every day Ive sent emails tried to get an appointment at my local office called the 1-800 number call the local number nothing everyday its amazing what are we the only state that cant handle it like this everybody else seem to do fine except in Kentucky is unemployment falls apart its just unreal Naomi 12 weeks and I cant get my payments and I cant speak to anybody live what do I do? Because you are being thrown to the hungry wolves just so they can pat themselves on the back and say, See we are helping., That says no availability every time. I have not received any money from my unemployment and you cant talk to no one and that no cool and all I ask if someone can help me out please. KCC Log In User Name: * Password: * Remember me next time. Go to the Kentucky unemployment website and click on Appeal. This is a loophole. You will need the company/organization name, physical address, and phone number for each place you worked within the last 18 months. What can I do about this. Its sad and almost criminal that there doesnt some to be any way to resolve this. 500 Mero Street 3rd Floor Frankfort, KY 40601 Get Directions (502) 564-3534; Email Us; In Case of a Workplace Accident. I go to kcc.ky.gov , click unemployment services, click file or access claim, the next page it takes me to has all the resources i need but nothing is linked, i cant click on it. ET on 1/28, Monday, Jan. 16 - Martin Luther King, Jr.'s Birthday, One-half day, Friday, April 7 - Good Friday, Thursday & Friday, Nov. 23, 24 - Thanksgiving, Monday & Tuesday, Dec. 25, 26 - Christmas, Friday & Monday, Dec. 29, Jan. 1 - New Year's. I know there are more people suffering than me I am lucky my kids are grown and on their own so I dont have little ones to feed or bath. jeff, could you tell me if a notice to employer of claim for unemployment insurance benefits is legitimate or not? WHY ARE THEY NOT HAVING A HUGE CALL CENTER OPEN 24/7 EVERYWHERE AND HAVE OUR LOCAL OFFICES OPEN TO THE PEOPLE? All rights reserved. No way to file. I was receiving benefits then suddenly in April went under fact finding i have uploaded new direct deposit info that has stil never been put in and have called every day several times a day trying to reach someone or get an alpt since April. Please check on the website. This is almost as if they are trying to avoid paying any type of benefits out. Its total fraud and taking away from the people on this site who need it. Please make sure to grant all the required permissions. Im trying to report EED fraud. I still have not been compensated monies that the state has collected on my behalf. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. I live in Florida now so I cant go into an office, and have a full time job. This Sorry but no one is available, Goodbye message is unacceptable. Contact a labor attorney. It would be nice if They would reach out to everyone to assure the issue is being looked into, and when they expect this issue to be fixed! Visit an office? This is an online board for general questions. Some states have additional requirements and . You can also file an online complaint with the FBIs Internet Crime Complaint Center. And yes, I got the letter of approval in the mail, back in January. Also tried the online chat option but it's just a blank screen. Oh but your call is important to us. There will be a delay considering the pendency. Then if you are still trespassing Metro cops will come and take care of the problem. Please, please help!!! We have provided links to information that we hope will help you better understand the program and possibly answer some of the questions you may have relating to your Unemployment Insurance claim. Can never get anyone on the phone. And must have hit something wrong cause it said my account was locked! has completely destroyed me.. please dont represent this forum and not help us out, I.am in pretty much the same boat as the rest of u and I am sorry for everyones suffering its unreal what we all have been through I have been signed up since April 2020 I never received a approval letter until Jan 2021 I I finally after almost a year of calling got ahold of a lady and this sweet lady got some of my payments released and after that I never seen another penny none of my documents would upload I cant get into my account now I received 5 payments and I am greatful for those but this shit is rediculous u cant tell me that they cant put enough people to work at the phones to help more people then what they are. checklist that will help you use Focus Career to its maximum potential. "It's been difficult," Duenas said. If you do not know how to login to your account, let me know and I will try to help you. Whoever is in control of this KY unemployment needed to get fired last year. . Ive been waiting on assistance for over a year and now im stuck with maxed out credit cards because no assistance. I really need to get this filed no money coming in to help with my bills. Ive been calling up to 30 times a day since the middle of June!! I seen an appt in bowling green one up a 4.drive and its sad I dont have the money for a road trip right now but the appointment disappeared before I could actually make it sick joke. I have not been able to reach a live person in over a month and I received my letter of determination 7 weeks ago approving my unemployment, but my account has been stuck under fact-finding since then. There is anybody in the state department that can help us here in Kentucky it would be greatly appreciated. If you are Unemployed; If you are an Employer | Veterans Express Make the appointment right at midnight, keep refreshing the page right at midnight and you can make an appointment, I know its a weird time but I found that out. When we try to make an appointment there none available, ever. Do you know that everyone on here can get together and file a lawsuit against KY, for non payment of the funds this State owes all of us. Contact your unemployment counselor. Keep all correspondence, including texts, from the KY office. This has been continually again, since August 2020 of last year and now I have had to leave my apartment to go stay with friends, do you know how embarrassing this is a grown man not able to get a job and being giving the run around by your system that has just supposedly been updated and then it makes me start over to file a claim, NOT REQUEST MY CHECK YET AGAIN. Listen to the same spill each time calling just to hear all agents busy. Thanks. There is a little link at the top right hand side pf the page that says 1099. A lady will say how that number is no longer being used for basic unemployment questions, ignore her 3.) Its always some ridiculous answer as to the wait. Please try resetting the PIN on the official website. You would think thats a good thing but ohhhh no you would be wrong. How to you make a appointment to visit a office? No job no money so I sold everything I had, and now in danger of loading my car! Am local time for the next available day all agents busy as assistance! Remember me next time everyday since January to get fired last year on Good Friday or have limited of. Notice to employer of claim for unemployment benefits letter from commonwealth of Kentucky fully investigates all provided! To person who is dead some to be any way to find a resolution is visiting. Login to your account, let me know and I can not get through to our local unemployment the. 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