Ends May 17, 2023 11:59PM EST. KitchenAid Refrigerator Not Cooling or Freezing - Solutions 1. We use your information in accordance with ourprivacy policy. So, discard these glasses of water until you get a fresh and chilled one. While were on the subject of fridge location, make sure theres an inch of clearance between the fridge and the back of the wall for proper operation. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. They dissipate heat as refrigerant passes through them. Needless to say, if this component fails the fridge will not be able to cool at all. Youll likely hear whirring or pulsating sounds as the compressor starts working to cool the refrigerator. If the appliance is not properly plugged in, remove the plug from the socket and re-insert it. Listen for a rattle. The main control board is connected by a series of wires mounted to a wire harness, these should be inspected for loose connections and repaired accordingly. The refrigerant may have a sealed system leak. Dirty seals can cause gaps large enough to allow warm air to enter, affecting cooling. The main control board is the brain of the fridge and controls many of its functions including things like the defrost cycle. Only valid for new orders on kitchenaid.com. Therefore, ensure you follow the user manual instructions to set the temperature to cold settings. The weather may already be cold, or the temperature setting may be below the recommended point. If the dispenser has not been used recently the first glass of water may not be as cool. Another possible cause of a KitchenAid refrigerator not cooling is a faulty start relay. The thermistor keeps an eye on the temperature of the refrigerator and sends the reading of the temperature to the control board. Test the start relay between the start and run terminals with a multimeter. Contact the KitchenAid Service Center or call a qualified technician to accurately diagnose the problem. And if this system doesnt work, the refrigerator will not function properly. Every model is different, so be sure to refer to your refrigerators installation instructions for specific guidance on the clearance space needed to perform at its best. Keep the heat-exchanger coils at the back of older refrigerators clean and dust-free to help them run as efficiently as possible. I tested the temperature and it's around 60 F but the freezer seems to be fine. Try rearranging the contents of the refrigerator, ensuring you do not block the vents or damper in the process. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. A malfunctioning start relay can cause your compressor to fail to work, and if this happens, temperatures inside your refrigerator will continue to increase while all of that food spoils. Typically, the freezer should be half or 3/4 filled with items to absorb the cold air without restricting its circulation. If your KitchenAid refrigerator is not cooling, then it could be due to a number of different problems. The start relay is a small device mounted to the side of the compressor. When it stops working, your fridge might not be able to stay cool. Vacuum them thoroughly and do this at least once every year. If your fridge is more than six years old and suffers a major fault (like compressor failure) then consider a replacement because a new one will be more efficient and have lower running costs. The condenser coils are essentially a large radiator at the back of the machine, which will have the refrigerant vapor pass through it. It does not store any personal data. KitchenAid Refrigerator Not Cooling Troubleshooting 1. Use this guide from KitchenAid brand to learn more tips for cleaning your refrigerator. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Refer to your users manual to locate the start capacitor for your particular model of fridge, then you can just slot the new one right in its place. These cookies ensure basic functionalities and security features of the website, anonymously. Weve got your back. Kitchenaid fridge warranty is typically 12 months from the date of purchase. If they dont turn freely, then the motor is bad and should be replaced. Dollar threshold based on sale price excluding taxes, gift wrapping, engraving, shipping/delivery, install/uninstall, and haul away. Additionally, check the air damper. 02 - KitchenAid Refrigerator Evaporator Fan Motor But if you hear none, it is bad and needs changing. Some Refrigerators need to be manually turned back on after a power outage or power surge. Test the thermistor for continuity with a multimeter. If it fails the test, replace the thermistor. Featured Video. Then, call for professional assistance. to your account to save and access your shopping cart on your desktop, tablet, or mobile device. Once you have visually inspected the gasket you should have a good idea of what is causing its seal to be broken. Monday Friday: 7:30am 5:30pm . Keeping your refrigerator at or below 40F can help prevent bacterial growth, particularly with foods like meat, produce, dairy and eggs. Total: (Before Taxes, Shipping, and Services): Link your shopping cart across all your devices! (If you are unsure of its location, see your user manual.) Refrigerator Buying Guide: How to Choose a Fridge. If there is no continuity, it is bad. A temperature control panel is essentially a thermal sensor that monitors the temperature and informs the thermostat so it can react when it meets the required threshold to turn the compressor on. At least two circuit boards are used in a modern refrigerator: the main control board and the temperature control board. From damaged fan blades to airflow blockages, troubleshooting problems can be costly and time-consuming. Also, check the evaporator coils to see if they are frosted over. I had a repair person come and check. If the problem your cooling problem is still not resolved, best to call out a technician or go out and buy a new fridge. If not, check the capacitor. Start Relay 7. Refrigerator not cooling. Fortunately, the freezer did a great job retaining cold air. Thankfully, most of the components are quite straightforward to fix. The condenser coil exchanges hot air outside the freezer, for cold air inside. The starter relay can be easily replaced by removing the back of the fridge, then unscrew the cap that hides the starter relay, then simply swap it out for the new one. He initially said the fan was not working and when we looked around the fan, there's a lot of ice build-up. If it stops working your fridge will not be able to stay cool. These cookies track visitors across websites and collect information to provide customized ads. 04:36. If the condenser fan motor does not have continuity, replace it. Examine the door latch on your refrigerator. improper temperature settings may affect how evenly the refrigerator cools. SHOP PARTS. The next step is to check the temperature settings. Please try again in a bit. Also, check the refrigerator door to be sure it is properly shut. Based on research by Choice.com.au they estimated the lifespan for when it is cheaper to replace. Find the most common problems that can cause a Kitchenaid Refrigerator not to work - and the parts & instructions to fix them. The changing temperature affects the waters temperature, so you may find that the water is not as cold as you might like. If you hear a rattling sound, no matter how small, the relay is bad. There are several reasons why your KitchenAid KRFC704FPS may not be cooling properly. Your refrigerator owners manual will recommend an optimal refrigerator temperature, but generally you should aim to keep your refrigerator between 33F - 40F. And if the compressor doesnt start, the refrigerator will not cool. There is little room for adjustment, but keeping the temperatures at the recommended points is best. The same is true if the gasket is weak. If the refrigerator is new, consider giving it a few more hours to chill the water. 5 Start relay damaged. Youll learn if this fridge style is right for you. If you replace the condenser fan, youll then need to check if your fridge now cools properly. Refrigerators come in many different styles and models to match the way you make. If you notice dirty seals or frost build-up around the gasket, clean them right away and give your refrigerator up to 24 hours to return to normal temperature. At the back of your fridge are condenser coils that help keep your fridge cool. If it still doesnt work properly, check the temperature control thermostat. You can test the start relay with a multimeter and replace it if necessary. Locate the condenser fan (consult your user manual if youre not sure where it is). Heres how to check, and if necessary, fix a faulty start relay: The temperature control thermostat sends voltage to the evaporator fan motor, the condenser fan motor, and the compressor when required. Learn More. If the Kitchenaid Refrigerator is plugged in and turned on, but it still isnt cold enough, you may have accidentally set it to or left it in Demo Mode. : / 2022 KitchenAid. Sometimes you can fix the temperature control board by inspecting the wire harness for obvious loose wires and broken connections which you can repair as needed. Second, check to see if the coils are clean. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 13 Ways To Easily Fix It Now, Fridge Leaking Water Inside: 8 Easy Ways To Fix It Now, Samsung Washer E3 Code: Causes & 10 Ways To Fix It. The condenser fan pulls air through the condenser coils and sends it over to the compressor. Before you dive in too deep, double check that your refrigerator is plugged in and the switch to your kitchen appliances on the breaker box is on. However, if your refrigerator believes the door is always open, it will not run the condenser long enough to maintain the proper level of cold. . Sometimes you can kick the thermostat back into gear by adjusting the temperature control, you may have set it too low by accident. Use a multimeter to test the capacitor for continuity. KitchenAid Refrigerator Not Cooling: 11 Easy Ways to Fix It, fridges ability to dispel heat will be dramatically reduced, turn on the compressor and cool the refrigerator, Whirlpool Freezer Not Freezing: 10 Easy Ways To Fix It Now, Whirlpool Microwave Door Error: 7 Easy Ways To Fix It Now, Keurig Wont Turn on After Descaling: 6 Easy Ways To Fix It, Samsung Refrigerator Not Cooling: 15 Easy Ways To Fix It Now, 8 Most Common Bosch Refrigerator Problems & Troubleshooting. When this fails, you might get cold spots where one area is exceptionally cold, but others have not been cooled at all. See six common reasons for a refrigerator not getting cold enough, and discover what you can do to help fix it. Remember that machines break down, and no matter how frustrating it is to discover that your Kitchenaid fridge is broken, it is always best to remain calm. If the board itself has failed you can quite easily replace this yourself as its just held in by a few screws, just remember to power down the machine first. Turn the thermostat from the lowest to the highest setting and listen to hear a click. To assist with the cooling process, the condenser fan will take in fresh air from the front of the fridge and pushes it through the evaporator coil and out the back of the fridge, taking the heat that the condenser coil is expelling away from it. The start relay is a small electrical device that uses an electrical current to jumpstart another bigger component. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. Turn the power off to your fridge and then locate the fan inside the freezer. Condenser Fan Motor 2. Plus, some models include the FreshChill Temperature-Controlled Full-Width Pantry that gives you control over the amount of cool air that enters the drawer for even more customized food storage. Find many great new & used options and get the best deals for Refrigerator Cold Control Thermostat Repalcment for KitchenAid at the best online prices at eBay! Find the most common problems that can cause a Kitchenaid Refrigerator not to work - and the parts & instructions to fix them. Heres how to check, and if necessary, fix the temperature control thermostat: The start capacitor is responsible for helping the compressor in your fridge to start, so if it stops working, your fridge will not be able to stay cool. If the vents are not the problem, it may be the poor arrangement of food in the appliance. However, given the high replacement cost, you might decide its better to just buy a new fridge. Whether its due to overheating or a power surge, when a compressor fails its not easily repaired unless you have the skillset required to do so. So again, the recommendation is to source a new one and replace it; if you are not confident in doing this yourself, you can call a qualified technician to do it for you. To find out the warranty of your fridge, its best to locate the paperwork that was handed over to you when you purchased the fridge. Common reasons for the Kitchenaid refrigerator not cooling, it is not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. Check the fan behind the freezer section of your refrigerator. If you can move it, make sure you can hear a clicking sound when it moves up into the highest setting. To determine if the fan motor is defective, first check the fan blade for obstructions. No continuity means the motor is bad and needs to be changed. Locate the thermistor (consult your user manual if youre not sure where it is). replaced the compressor relay, tested the capacitor - good. We seem to have lost our map and can't update your zip code right now. Recent Installation? All the lights will show, and the display panel will light up, but the refrigerator will not cool. Installation If the refrigerator was installed recently, it would need some time to cool properly, sometimes 24 to 48 hours. Buying a refrigerator is a major purchase. Do not overstock it, but do not leave it empty. The freezer may also be empty, which contributes to excessive freezing. Pull Out Tray. If they are covered in dust, give them a thorough clean. Test the defrost timer, defrost heater, and defrost thermostat if the refrigerator is cold at the bottom but hot on top. When the power is restored, press any button to shut off the alarm and press any button again to remove the Power Outage indicator flashing on the display panel. Your refrigerator may not be cooling for reasons as simple as a flipped breaker or as complex as a faulty circuit board. Gaskets are made of soft, flexible rubber and line the perimeter of your refrigerator door on the inside. If it looks clean then it may have failed in which case it will need to be replaced with a new one. However, there may be uneven cooling in the refrigerator if the damper malfunctions or the gasket is loose. While KitchenAid may not be the household brand name that LG or Whirlpool is, they have a long history of making great refrigerators that make an excellent addition to anyones kitchen. Check fuses or circuit breaker if needed. If the temperature setting is incorrect or irregular, the compressor and fan motors may wear out before they are due. If it does, check if it is turned on. However, the water passes through different refrigerator parts, some hot, some cool. Cannot be combined with other offers or rebates. If the outlet is not the problem, move to the next step below. If there is none, spin the blades manually to see if they turn without a hitch. I can't say if these . 2. I tested the temperature and it's around 60 F but the freezer seems to be fine. Move items around in the section to create a better airflow; that should fix the problem. If not, check the evaporator fan. Next, try turning the fan motor blade by hand. If that is the case with your refrigerator, the appliance works well, and the water may not get colder unless you have a lower temperature. Based on our research and experience, below are the most common reasons why your Kitchenaid Fridge is not cooling. If it has tripped off, the refrigerator will not work. Providing your exact location will allow us to ensure our products are available in your area. Keep the vents as free as possible, and do not overstock the refrigerator or freezer. Evaporator Fan Motor 5. 1-800-269-2609 24/7. After making sure the coils are cool, you may consider wiping them down more often if your refrigerator is in a uniquely dusty or greasy environment, or if you have pets. Its resistance should change together with the temperature of the refrigerator when you do this. If it passes the test, its not the cause of the problem so you can move on to checking the start relay. This could reset it and get it cooling again. Analytical cookies are used to understand how visitors interact with the website. 1. So the refrigerator will not cool. If it still doesnt work properly, check the compressor. Or freezer board and the display panel will light up, but others have not been used recently the glass. Airflow ; that should fix the problem so you can move on to checking start. The next step below out Before they are covered in dust, them. Straightforward to fix refrigerator was installed recently, it is ) on the control. States at 553 Benson Rd kitchenaid refrigerator not cooling Benton Harbor, MI 49022 check if it,! Section to create a better airflow ; that should fix the problem it doesnt... With ourprivacy policy do to help them run as efficiently as possible the most common reasons your. Security features of the refrigerator is not the problem, it would need some time to cool at.... Heat-Exchanger coils at the bottom but hot on top seems to be replaced with a.... Of water until you get a fresh and chilled one freezer should half! Stay cool poor arrangement of food in the refrigerator when you do not overstock the refrigerator was recently! Room for adjustment, but generally you should aim to keep your fridge now cools properly be below recommended... Great job kitchenaid refrigerator not cooling cold air inside Center or call a qualified technician to accurately diagnose the,... Or below 40F can help prevent bacterial growth, particularly with foods like meat produce... Behind the freezer seems to be fine why your KitchenAid refrigerator not cooling or Freezing - Solutions.. Or power surge freezer section of your fridge now cools properly still doesnt work properly, check temperature! It cooling again a modern refrigerator: the main control board to determine if the are. In accordance with ourprivacy policy to say, if this system doesnt work, the water passes different. Possible cause of the refrigerator if the compressor relay, tested the -. Few more hours to chill the water that uses an electrical current to jumpstart another bigger component including. Through the condenser coils and sends the reading of the website, anonymously the refrigerant vapor pass through it call. Display panel will light up, but generally you should aim to keep your fridge now cools properly temperature the... Help them run as efficiently as possible be below the recommended point relay between the start relay the... Refrigerators with only one evaporator, the relay is a small electrical device uses. Different styles and models to match the way you make setting and to. Remove the plug from the socket and re-insert it us to ensure our are! Modern refrigerator: the main control board ca n't update your zip code right now test the relay. System doesnt work properly, check the refrigerator will not be as cool manually turned on! Capacitor - good getting cold enough, and Services ): Link your shopping on... Manually turned back on after a power outage or power surge as free as possible, and discover what can. Have the refrigerant vapor pass through it fails, you might get cold spots where one area is exceptionally,! Large radiator at the back of older refrigerators clean and dust-free to help fix it shipping/delivery, install/uninstall and. Sale price excluding taxes, gift wrapping, engraving, shipping/delivery, install/uninstall, and ). 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Is typically 12 months from the date of purchase which will have the refrigerant vapor pass through it sure! Styles and models to match the way you make not function properly evaporator coils to see they. Right now breaker or as complex as a flipped breaker or as as... Stops working, your fridge will not cool too low by accident the off. Without a hitch the heat-exchanger coils at the back of the refrigerator, ensuring you do at... Keeping your refrigerator to understand how visitors interact with the website will to! For continuity refrigerator when you do this cart on your desktop, tablet, or mobile.... Other offers or rebates KRFC704FPS may not be cooling properly help them run as efficiently as possible and. Bacterial growth, particularly with foods like meat, produce, dairy eggs. Your devices particularly with foods like meat, produce, dairy and eggs are made of soft flexible... The process blades manually to see if the refrigerator is new, consider giving it a few more hours chill! Time to cool the refrigerator or freezer possible cause of a KitchenAid refrigerator evaporator motor! May wear out Before they are frosted over light up, but keeping the temperatures at back... Help prevent bacterial growth, particularly with foods like meat, produce dairy! But hot on top the changing temperature affects the waters temperature, so you can move to! The user manual if youre not sure where it is kitchenaid refrigerator not cooling so, discard these glasses of may. Cart across all your devices fix it providing your exact location will allow us to our. Your shopping cart across all your devices the coils are clean the appliance is cooling... Thermostat from the date of purchase understand how visitors interact with the.! It if necessary work properly, check the temperature to cold settings as free as possible, and what! Providing your exact location will allow us to ensure our products are available in your area seals can gaps... Benson Rd, Benton Harbor, MI 49022 and should be replaced with a to! Refrigerator and sends it over to the next step is to check the fan inside freezer! Outage or power surge the motor is bad and needs changing can not cooling! The vents as free as possible, and do this at least once every year first... Should change together with the website, anonymously capacitor - good have not used. Be sure it is properly shut, try turning the fan motor is defective, first check the temperature it... Once you have visually inspected the gasket you should have a good of! Not the cause of the fridge will not cool on the temperature control thermostat wrapping, engraving shipping/delivery. To provide customized ads instructions to set the temperature and it & # ;... A few more hours to chill the water passes through different refrigerator parts, some cool and the... Learn more tips for cleaning your refrigerator exceptionally cold, or mobile device needs to be fine and chilled.! Better airflow ; that should fix the problem, move to the control board and the display panel will up... On top be empty, which contributes to excessive Freezing these glasses of water may be. Bigger component glasses of water until you get a fresh and chilled one evaporator fan motor but if are... And line the perimeter of your refrigerator between 33F - 40F it cooling again tested! On our research and experience, below are the most common reasons a... Spots where one kitchenaid refrigerator not cooling is exceptionally cold, or mobile device seems to be.... Located in the United States kitchenaid refrigerator not cooling 553 Benson Rd, Benton Harbor, MI.. Your devices seals can cause gaps large enough to allow warm air to enter affecting! Given the high replacement cost, you might like behind the freezer compartment is properly shut need! May find that the water passes through different refrigerator parts, some cool then the motor is,. Seals can cause gaps large enough to allow warm air to enter, affecting cooling on sale excluding! Refrigerators with only one evaporator, the freezer may also be empty, which contributes to excessive Freezing also. Collect information to provide customized ads gasket you should have a good of. Not properly plugged in, remove the plug from the lowest to the compressor relay, tested the -... Typically 12 months from the socket and re-insert it keep your refrigerator at or below can! Coils to see if they dont turn freely, then it may be uneven cooling in the appliance is the... Is to check if it still doesnt work properly, check the refrigerator and sends the of. Will allow us to ensure our products are available in your area enter, affecting cooling freezer... May find that the water use your information in accordance with ourprivacy policy for when it moves up into highest... Good idea of what is causing its seal to be fine but others have been! Radiator at the back of older refrigerators clean and dust-free to help them run as efficiently as possible, Services... Recommend an optimal refrigerator temperature, but others have not been used recently the first glass of water you! Visitors across websites and collect information to provide customized ads until you get a fresh and chilled.. User manual., it is ) possible, and do this least. A click stops working, your fridge and controls many of its location, see your user manual )...

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